Frequent Questions


Is there a difference between Tri-State and other answering services?

Yes! Tri-State Answering Service works with each of their clients with professionalism and sensitivity. Employees receive extensive training before they ever answer a call for your business.


How will my calls be answered?

Your calls will be handled according to the specific directions you provide. Before answering calls for any new clients, we work with you to establish guidelines for your specific business. We provide customized services that will exceed your expectations.


How do I know I am getting quality service?

All calls we answer for your business are recorded for quality assurance. You may request audio copies of any conversations that take place representing your business.


Are other businesses in my field using Tri-State?

Tri-State Answering Service currently works with more than 250 businesses in a wide variety of industries. Visit our Testimonials page to see what others are saying about our services.


How do I get started?

Before beginning to answer your calls, we will work with you to clarify guidelines and procedures for your business. We will then give you a telephone number to forward your calls. (Toll free numbers are available.) You will just forward your number to our service whenever you are not available to answer calls. We will answer your calls with a customized greeting that you have provided. Call us today to start your free two-week trial.


How do I get more information about Tri-State?

We will be glad to provide you with a customized quote for the services your business needs. Please click on the Contact Us button and give us a few details to get started. One of our representatives will be in touch with you as soon as possible.